⚡ VoIP & AI receptionist

Never miss another job call — even when you're up a ladder

Gaffer gives you a full business phone system with an AI receptionist that answers in your name, books the job and logs every call against the customer. Missed calls become booked work instead of lost leads.

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No credit card required · Works on web & Android (iOS coming soon) · Built for UK trades

A phone system that books jobs while you work

AI receptionist

Answers calls in a natural voice, captures the caller's name, address and the job they need, then creates a lead or booking in Gaffer automatically.

Business VoIP line

A proper business number you can answer from the Gaffer app on any device — no second handset, no personal mobile on the back of vans.

Calls linked to jobs

Every call is matched to the right customer and job, with recordings and transcripts saved to the timeline your whole team can see.

Out-of-hours cover

The AI picks up evenings and weekends, books or requests appointments, and hands you a clean summary so nothing slips through.

Click-to-call & texts

Ring or text a customer straight from their record, and fire automatic "on my way" and reminder messages without leaving the app.

Lead-to-job in one flow

A booked call drops straight into your diary and quoting flow, so the same enquiry becomes a quote, a job and an invoice without re-typing.

Built for every trade

From a sole trader who can't answer mid-job to a multi-van firm fielding dozens of calls a day, Gaffer's phone system suits all 58 trades it supports.

Sole traders who lose leads to voicemail while on the tools
Growing firms that need calls shared across a team
Emergency trades fielding out-of-hours callouts
AI receptionist that books and logs jobs automatically
Call recordings, transcripts and notes on every customer
One-click data import to bring your existing contacts across

Common questions about VoIP & the AI receptionist

What can the AI receptionist actually do?

It answers calls in a natural voice, takes the caller's name, address and the job they need, books or requests an appointment, and creates a lead or job in Gaffer with the full call notes attached. Anything it can't handle is passed to you with a summary.

Can I take and make calls from my mobile?

Yes. The built-in VoIP works through the Gaffer mobile app on Android (iOS coming soon) as well as the web, so your team can answer the business line from anywhere. If you lose signal, calls still route to the AI receptionist or voicemail so nothing is missed.

Will calls be linked to my customers and jobs?

Yes. Every inbound and outbound call is logged against the matching customer and job, with recordings and transcripts, so your whole team sees the full history in one place.

How much does it cost and is there a free trial?

VoIP and the AI receptionist are part of Gaffer's all-in-one platform. You get a 14-day free trial with no card required, so you can test the phone system on real calls before you commit. See the pricing page for current plans.