⚡ Automation for trade businesses

Follow-ups, reminders and collections that run themselves

The admin that keeps you up at night — chasing quotes, reminding customers, hounding late payers — is exactly the work a computer should do. Set the rules once in Gaffer and your jobs, quotes and invoices look after themselves.

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No credit card required · Built for UK trades · Web & Android (iOS coming soon)

Put your busywork on autopilot

Quote chasing

When a quote sits unaccepted, Gaffer nudges the customer for you on a schedule you choose — so warm leads do not go cold while you are on the tools.

Appointment & on-my-way reminders

Automatic booking confirmations and "on my way" texts cut no-shows and the "what time are you coming?" calls.

Invoice & payment collection

Overdue invoices chase themselves with polite, timed reminders, and customers can pay by card or Direct Debit in a click.

Review requests

The moment a job is marked complete, Gaffer can ask happy customers for a review — building your reputation without you remembering to.

Recurring service rebooking

Annual boiler services, EICRs and other due dates trigger automatic rebooking prompts, turning one job into repeat work.

Speed-to-lead replies

New enquiries from your forms get an instant acknowledgement, so the customer hears back from you first — not the next firm on the list.

Built for every trade

Whether you are a one-van sole trader or running a team of engineers, Gaffer's automations fit how your trade actually works — across all 58 supported trades.

Quote-to-job-to-invoice-to-paid chains that move work along automatically
Per-business toggles so you switch on only the sequences you want
Your own timing and wording on every message that goes out
Triggers tied to real job events: accepted, completed, overdue, due for service
Works alongside built-in VoIP, SMS and email so reminders go out the right way
Two-way Xero and QuickBooks sync keeps automated invoices in step with your books

Explore the full feature set → · See plans & pricing →

Common questions about automation

What can Gaffer automate for my trade business?

Gaffer can automatically chase unaccepted quotes, send appointment and on-my-way reminders, follow up overdue invoices, request reviews after completed jobs, and rebook recurring service work — all from rules you set once.

Will automations still run from the mobile app and offline?

Yes. Automations run on Gaffer's servers, so triggers like completing a job on the offline-first mobile app fire the moment your work syncs back online — you do not need to be at a desk.

Do I keep control of what gets sent?

Yes. Every automation has per-business toggles, you choose the timing and wording, and you can pause or override any sequence. Nothing goes out that you have not switched on.

Is automation included in the price, and can I try it free?

Automation is part of Gaffer with no separate add-on fee. You can try everything on a 14-day free trial with no card required across web and Android (iOS coming soon).