Insights for the trades

Growth & Team

Practical guides and advice for growth & team.

The cheapest customer is the one you already have. Here is how to turn one-off jobs into a base of loyal, repeat customers.

Your next customer reads your reviews before they call. Here is how to collect a steady stream of 5-star ratings without ever having to ask by hand.

Long days, endless admin and no real time off lead straight to burnout. Here is how to protect yourself and still run a profitable trade business.

Apprentices can future-proof your trade business — but only if you are ready. Here is the honest cost, time and funding picture.

Skilled hands are hard to find and harder to keep. Here is how UK trade businesses hire well and stop good people walking out the door.

You can only swing a hammer for so many hours. Here is how to stop being the bottleneck and start running the business.

You started a trade business for freedom, then never took a day off. Here is how to actually switch off without it all falling apart.

Sole trader or limited company? The honest, plain-English breakdown for UK trades — tax, liability, admin and when to switch.

Turning down work because you can't be in two places at once? Here's how to hire your first employee — properly.

What your trade business is really worth, what buyers pay for, and how to get it sale-ready for the best price.