Get More 5-Star Reviews Automatically

Before a customer rings you, they read your reviews. A strong, recent set of 5-star ratings does more to win work than any advert — and a thin, out-of-date one quietly loses you jobs you never knew you were up for. The problem is that asking for reviews feels awkward, and even when you mean to, you forget by the time you have moved on to the next job.

Gaffer's review automation makes the asking happen automatically.

Ask At The Perfect Moment

The best time to ask for a review is right after a job well done, while the customer is happy and it is fresh. Gaffer sends the request automatically at that moment, by text or email, with a direct link to leave a review in seconds. No awkward conversation, no forgetting.

Steady Flow, Not A One-Off Push

Because it runs on every completed job, you build a steady stream of fresh reviews instead of a burst once a year when you remember. Recent, regular reviews are exactly what customers and search engines trust most — a profile with fifty reviews from three years ago reads very differently to one with a handful from last month, even if the total count is lower.

Catch Problems Before They Go Public

Gaffer can check in with the customer first, so genuinely happy customers are guided to leave a public review, while anyone unhappy is routed to tell you directly. You get the chance to put things right privately instead of finding out through a one-star rating — which is better for the customer relationship as well as your public reputation.

The Compounding Effect On Your Business

A steady stream of recent, genuine reviews does more than look good — it changes how much marketing you need to do in the first place. Word of mouth and a strong review profile mean a growing share of enquiries arrive already half-convinced, which lowers your cost of winning each job and means you spend less time quoting people who were never that serious in the first place.

Let Your Reputation Sell For You

• Requests sent automatically after every job
• Perfect timing, minimal friction for the customer
• A steady stream of fresh, recent reviews
• Problems caught before they go public

FAQs

Which review platforms does this work with?

Requests can point customers to whichever platform matters most for your business — commonly Google, but the link can be set to wherever you want reviews to land.

Will this feel spammy to customers?

The request is sent once, at the natural moment right after a job, rather than repeatedly, so it reads as a normal, professional ask rather than nagging.

What happens if a customer indicates they were unhappy?

They are routed to tell you directly rather than straight to a public review, giving you the chance to resolve it before it becomes a public rating.

Can I turn this off for certain jobs or customers?

Yes, you control whether and when review requests are sent, so you can skip it for any job where it would not be appropriate.

Your reputation is your best salesperson. Try Gaffer free for 14 days and let it grow on autopilot.