Callouts logged on scraps of paper
A 2am lockout gets scribbled on the back of a receipt and forgotten by morning. Log the emergency callout, photos and signature on site so nothing slips and you always get paid.
🔑 Job management for locksmiths
Run your locksmith business without the paperwork pile-up
From emergency callouts to lock changes and access control, Gaffer keeps your jobs, security surveys, quotes and invoices in one place — so you spend less time on admin and more time on the tools.
No credit card required · Built for UK locksmiths · Go live within a week
Sound familiar?
The day-to-day headaches locksmiths tell us about most — and how Gaffer fixes them.
Quotes for upgrades go out too slow
A customer wants the locks changed and a few extra cylinders fitted, but the quote sits in your head for a week. Send a tidy security upgrade quote from your phone before you leave the drive.
Chasing payment after the door's shut
You let them back in, then spend a fortnight chasing the bill. Invoice the moment the job is signed off, take card on the doorstep, and chase late payers automatically.
Everything locksmiths need in one place
Security surveys & reports
Complete site surveys, risk assessments and security upgrade reports on site — no re-typing back at the workshop.
Fast quoting
Saved templates and per-item pricing so lock changes, access control and upgrade quotes go out in minutes.
Scheduling & dispatch
See every locksmith's day, slot in emergency callouts, avoid double-booking, and send "on my way" texts automatically.
Invoicing & payments
Turn a completed lockout or installation into an invoice instantly and get paid on the doorstep.
Customer comms & reminders
Confirm appointments, send ETA texts, and remind customers when a security review or upgrade is due.
Offline mobile app
Capture survey notes, photos and key records on a job with no signal — it all syncs later.
The Locksmith Trade Pack
Specialist forms and compliance workflows, ready out of the box.
- Security site survey
- Risk assessment
- Emergency callout
- Lock installation / change
- Key cutting / duplication
- Access control installation
- Security upgrade report
Common questions
Can I complete a security site survey and risk assessment in Gaffer?
Yes. The Locksmith Trade Pack includes security site survey and risk assessment workflows you can complete on site and store against the job and customer, alongside lock installation and security upgrade reports.
Does it work offline?
Yes. The field app is offline-first, so you can capture survey notes, photos and signatures on an emergency callout with no signal and everything syncs when you are back online.
Will it connect to my accounting software?
Yes. Invoices and customers sync with Xero and QuickBooks, so there is no double entry.
How long does it take to get started?
Most locksmiths are up and running within a week. The Locksmith Trade Pack and forms are ready out of the box, so you can be quoting and invoicing on your first day.
Built on the full platform
More trades we support
The paperwork, already written
Gaffer ships 13 locksmith certificates and forms — Access control installation, British Standard compliance record, Emergency callout and 10 more — ready to complete on site with no signal.
Ready to run your locksmith business properly?
14 days free. Full access. No card needed.