How often is my data backed up?
Nightly, on an automated schedule, to storage separate from the application server. Keeping backups on the same machine as the database is the most common reason a backup strategy fails at the point it is needed.
Team & HR
The business that loses its customer database does not usually recover. Gaffer backs the database up every night to off-server storage with a rolling retention window — and secures access with two-factor authentication, granular permissions and an audit trail of who changed what.
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Automated backups you do not have to remember, and access controls you can actually configure.
The database is backed up every night to separate storage, not to the same machine — which is the failure mode that makes most backup strategies useless.
Backups are kept on a rolling window, so recovery is not limited to whatever happened last night if a problem is noticed a few days later.
Two-factor authentication, granular role permissions, device session management and an audit log of changes — so security is not only about the data at rest.
Backups and security sit alongside role permissions, two-factor authentication and the audit log.
Nightly, on an automated schedule, to storage separate from the application server. Keeping backups on the same machine as the database is the most common reason a backup strategy fails at the point it is needed.
On a rolling retention window rather than a single nightly overwrite, so a problem noticed several days after it happened is still recoverable. If you have a specific retention requirement for a contract or accreditation, ask before relying on the default.
Your data is scoped to your business throughout the platform, and access controls are yours to configure. If you have a due-diligence questionnaire to complete for a client, the audit log, permissions model and 2FA are usually what it is asking about.
Yes. Reports, statements and documents can be exported, and the API gives you programmatic access to your own records — so you are not locked in by an inability to get data out.
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