⚡ Gaffer vs ServiceTitan

The ServiceTitan alternative built for UK trades

ServiceTitan is enterprise-grade software built and priced for large US contractors — powerful, but heavy and costly for a UK SMB trade. Gaffer gives you the full job lifecycle, with UK compliance baked in, for a price that makes sense.

No credit card required · Built for UK trades · Web & Android (iOS coming soon)

Why UK trades choose Gaffer over ServiceTitan

UK compliance built in

Gas Safe, EICR, FENSA and other certificates plus RAMS are part of the platform — built for UK regulations, not bolted on for the US market.

CIS handled

Construction Industry Scheme deductions and statements are understood out of the box — something US-first platforms simply don't cover.

Offline-first mobile app

Complete jobs, capture photos and finish certificates with no signal — in a loft, basement or rural site — and it all syncs later.

AI quote from photos

Snap a few photos on site and let Gaffer draft an itemised quote in seconds, so you send tidy quotes faster and win more work.

Built-in VoIP

Make and take calls, log them against the job and customer, and keep your whole communication history in one place.

Two-way accounting sync

Customers and invoices sync both ways with Xero and QuickBooks — no double entry and no export-import faff. See all features.

Switching from ServiceTitan is painless

One-click import brings your business across in minutes — customers, jobs, quotes and invoices included — so you keep your history and skip the re-keying. See simple pricing from £29/mo.

  • Customer records with contact details and history
  • Jobs and their status
  • Quotes and estimates with line items
  • Invoices and payment records
  • Sites, assets and service histories
  • Notes and documents attached to each job

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What you actually get with Gaffer

Rather than tell you what ServiceTitan does or does not do — their product, their roadmap — here is exactly what is in the box on our side, with the numbers. Every figure is what the platform ships today.

Gaffer capabilities by the numbers
CapabilityIn GafferWhat that means on the job
Trade certificates & forms913 built inGas Safe records, EICRs, minor works, FENSA, RAMS — completed on site, signed, PDF issued before you leave.
UK trades with a ready-made pack58 tradesYour trade’s own forms, quote templates and workflows switched on from day one — not a form builder to configure.
Priced quote templates218 templatesStart from a real list of line items for the job in front of you rather than an empty quote.
Health & safety records39 featuresRisk assessments, permits, statutory inspections, HAVS exposure, health surveillance — with review dates that surface before they lapse.
Accreditation guidance30 UK schemesCHAS, Constructionline, NICEIC, ISO 9001 and more, each with its real requirements, evidence, cost and renewal period.
Public sector tenderingLive feedContract notices from the government’s Find a Tender service, filtered to your trades, with AI-assisted bid drafting.
Field app220+ screensOffline-first throughout — lofts, plant rooms, rural sites. Captures on the device and syncs when signal returns.
UK financeCIS & MTD VATConstruction Industry Scheme deductions, MTD-ready VAT summaries, retention and variation orders handled the way UK trades need.

Figures are counts from the live platform, not marketing rounding. Browse every feature or see pricing.

Common questions about switching

Is Gaffer a good ServiceTitan alternative?

Yes. ServiceTitan is enterprise-grade software priced and built for large US contractors. Gaffer delivers the full job lifecycle — quoting, scheduling, invoicing and payments — designed and priced for UK SMB trades, with UK compliance baked in and pricing from £29/mo.

Can I import my data from ServiceTitan?

Yes. Gaffer has one-click import that brings across your customers, jobs, quotes and invoices from other tools, so you can switch without losing your history or re-keying data.

Does Gaffer work for my trade?

Yes. Gaffer ships compliance trade packs for 58 trades — electricians, plumbers, gas and heating engineers, builders, tree surgeons and more — each with the right certificates, forms and RAMS out of the box.

Do I need a card to try Gaffer?

No. You get a full 14-day free trial with no credit card required, on web and Android (iOS coming soon).

Switch to the platform built for UK trades

14 days free. Full access. No card needed.

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